Work With Us

POSITION DETAILS

Role:                        Account Director

Reporting to:         Brooke Hill, Founder & Director

HQ address:          Remote (some in-person meetings required)

Hours:                     20 hours per week

Start date:              July or August 2025

WHO WE’RE LOOKING FOR

Their skills

• Strategic thinker with strong commercial acumen, senior-level gravitas, and the ability to connect creative ideas to business value
• Entrepreneurial self-starter who actively looks for opportunities to create value and drive growth
• Excellent organisational skills
• Multi-tasker
• Strong communicator
• Detail-oriented
• Tech savvy
• Gets sh!t done

Their previous experience

• 8+ years minimum in marketing, creative or content-related business
• Proven experience at Account Director level in a creative agency or similar environment
• Copywriting experience preferred but not essential
• Client-side experience preferred but not essential
• Proven ability to build long-term client relationships and drive account growth
• Experience mentoring and leading teams
• Demonstrated experience managing multiple projects at once
• Demonstrated experience improving and implementing business operations and processes

Their personality

• High energy – as the first impression of our team and the key contact for clients, you need to bring warm, positive, high energy to all interactions
• Unflappable – cool, calm and contented
• Empathetic – needs to be able to build and manage great relationships with clients and team members
• Intuitive – you know when to seek clarification, make suggestions and use your best judgement to keep a project moving
• Humble and hands-on – happy to jump in and do what needs doing, even if it’s not ‘glamorous’
• An elephant – being the brain that never forgets

RESPONSIBILITIES

70% – Project Leadership and Content Production

• Leading and managing projects (using Asana, Gmail and other platforms for project tracking and communications), ensuring on-time, high-quality delivery
• Receiving briefs from clients and liaising with them (responding same day/within 24 hours)
• Briefing copywriters and contractors (scope, deliverables, deadlines, budgets), identifying gaps and resolving proactively
• Managing team workflows and weekly capacity reviews to ensure optimum resourcing
• Scheduling and coordinating client/team/external interviews and meetings
• Representing Wonderthink in virtual and in-person meetings with confidence and professionalism
• Delivering content with care (on time, well-formatted, clear expectations)
• Publishing content for clients (Adobe Experience Manager and WordPress experience preferred, but not essential)
• Leading weekly internal WIPs
• Leading and preparing client WIPs, including follow-ups
• Keeping retainer trackers up to date and communicating transparently about servicing
• Become a trusted, respected and commercially minded partner to clients, with deep understanding of their needs and honest, proactive communication to help them achieve their goals

20% – New Business Development

• Scoping projects (preparing quotes)
• Identifying and acting on commercial opportunities to grow client accounts and attract new business, with entrepreneurial drive and strategic foresight
• Driving execution of Wonderthink promotional content (e.g. case study content, testimonials, awards submissions etc)
• Actively participating in strategic planning for client accounts and the agency’s growth

10% – Admin

• Track time and resourcing using internal tools
• Organising gifting (welcome gifts to clients, Christmas gifts etc)
• Helping plan and organise Wonderthink events
• Contribute to and champion team culture

HOW WE WORK TOGETHER
We believe the best work happens when there’s mutual trust, open communication, honesty, and shared responsibility. You’ll be a confident voice in the room, a safe pair of hands for clients, and a generous, values-driven teammate.

PACKAGE

• $120,000 per annum pro rata
• Work from home, some IRL meetings required
• Permanent part-time – 20 hours per week
• Must be based in Australia, Eastern states (AEST/AEDT only)
• Greater Sydney area is preferred

RECRUITMENT PROCESS

• Interview 1 – 15 mins, online
• You may be required to complete a short task
• Interview 2 – 45 mins, online
• IRL Meet and Greet
• Meet with team

Don’t tick all the boxes? Apply anyway.

If you think you’d raise the bar at Wonderthink, we’d love to hear from you. Your unique experience, perspective and skills could be just what we need to round out our team.